fj777 Privacy Policy

1. Introduction

fj777 (we, us, or our) operates the online gaming platform accessible at fj777.games (the Platform). We are committed to protecting the privacy and personal data of every individual who uses, registers with, or interacts with the Platform (each a Member or you).

This Privacy Policy describes the types of personal data we collect, the purposes for which we process it, the legal bases we rely on, the parties with whom we may share it, and the rights available to you in connection with that data. This policy applies to all Members and visitors located in Pakistan and any other jurisdiction from which the Platform is accessed.

By registering for a fj777 account, depositing funds, or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the way we handle your data, you should discontinue use of the Platform and contact our support team to request account closure.

2. Personal Data We Collect

We collect personal data through several channels: directly from you when you register or interact with the Platform, automatically through your use of the Platform, and occasionally from third-party verification partners.

2.1 Data You Provide Directly

• Registration data: full legal name, date of birth, email address, mobile number, and chosen username;
• Identity verification (KYC) documents: copies of government-issued ID (CNIC, passport, driving licence), proof of address, and in some cases, proof of source of funds;
• Payment data: bank account details, Easypaisa or JazzCash wallet identifiers, and USDT wallet addresses where applicable — we do not store full card numbers;
• Communications: messages sent to our support team via live chat or email, including any attachments or screenshots you provide;
• Responsible gaming submissions: self-exclusion requests, deposit limit preferences, and cooling-off period requests.

2.2 Data Collected Automatically

• Device and technical data: IP address, browser type and version, operating system, device identifiers, screen resolution, and time zone;
• Usage data: pages visited, games played, session duration, wagering history, deposit and withdrawal history, and click-stream data;
• Location data: approximate geographic location derived from IP address (city and country level only — we do not collect precise GPS coordinates);
• Cookie data: session identifiers, preference settings, and analytics identifiers as described in Section 5.

2.3 Data from Third Parties

We may receive personal data from identity verification providers, fraud prevention services, and payment processing partners in order to validate your identity, screen for prohibited activity, and process PKR transactions securely. All such partners are contractually bound to handle your data in accordance with applicable data protection standards.

3. How We Use Your Personal Data

We do not use your personal data for automated decision-making that produces significant legal effects on you, except where required for fraud detection or legally mandated screening — in which case you have the right to request human review of any such decision.

4. Legal Basis for Processing

fj777 processes personal data under the following legal bases:

• Contract performance: processing necessary to register your account, accept deposits, settle withdrawals in PKR, and provide gaming services;
• Legal obligation: processing required to comply with anti-money laundering (AML) obligations, Know Your Customer (KYC) requirements, and responsible gaming regulations;
• Legitimate interests: processing for fraud prevention, platform security, internal analytics, and service improvement, balanced against your privacy interests;
• Consent: where you have explicitly opted in to receive marketing communications from fj777, which you may withdraw at any time.

5. Cookies & Tracking Technologies

fj777 uses cookies and similar tracking technologies to operate the Platform, improve your experience, and support our analytics and security functions. The categories of cookies we use are:

• Strictly necessary cookies: essential to the functioning of the Platform, including session authentication, security tokens, and load balancing. These cannot be disabled without disrupting Platform functionality;
• Preference cookies: remember your settings and choices (such as language preference and display options) to provide a more personalised experience;
• Analytics cookies: collect anonymised data about how Members interact with the Platform, helping us identify popular games, navigation patterns, and performance issues;
• Security cookies: help detect and prevent fraudulent activity, bot traffic, and account takeover attempts.

Most web browsers allow you to manage cookie preferences through the browser settings menu. Please note that disabling certain cookies may affect the functionality of parts of the Platform. We do not use third-party advertising cookies or cross-site tracking cookies.

6. Data Sharing & Disclosure

fj777 does not sell, rent, or trade your personal data to any third party for commercial marketing purposes. We may share your data only in the following limited circumstances:

• Payment processors: personal and payment data is shared with authorised payment partners (such as those facilitating Easypaisa, JazzCash, or Raast transactions) solely to process your PKR transactions;
• Identity verification providers: KYC documents are shared with regulated identity verification services for the purpose of fulfilling our legal compliance obligations;
• Fraud prevention & security services: technical identifiers and behavioural data may be shared with third-party fraud detection partners under strict data processing agreements;
• Regulatory authorities: we will disclose personal data to competent regulatory, law enforcement, or government authorities where legally required to do so;
• Business transfers: in the event of a merger, acquisition, or sale of all or part of the fj777 business, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections being maintained.

All third parties with whom we share personal data are required to process it only as instructed by fj777 and in accordance with applicable data protection law. We do not permit third-party partners to use your data for their own unrelated purposes.

7. Data Retention

fj777 retains personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable law. The following general retention periods apply:

• Account and transaction data: retained for a minimum of five (5) years from the date of the last transaction or account closure, in accordance with anti-money laundering record-keeping requirements;
• KYC documents: retained for five (5) years from account closure or as otherwise required by applicable law;
• Support communications: retained for three (3) years from the date of the communication;
• Marketing consent records: retained for the duration of your consent and for a reasonable period thereafter as evidence of consent;
• Cookie and analytics data: typically retained for no more than thirteen (13) months from collection.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised.

8. Your Data Rights

Subject to applicable law, you have the following rights in relation to your personal data held by fj777:

• Right of access: you may request a copy of the personal data we hold about you;
• Right to rectification: you may request correction of any inaccurate or incomplete personal data;
• Right to erasure: you may request deletion of your personal data, subject to our legal retention obligations;
• Right to restriction: you may request that we restrict processing of your data in certain circumstances;
• Right to data portability: where processing is based on contract or consent and carried out by automated means, you may request your data in a commonly used, machine-readable format;
• Right to object: you may object to processing based on our legitimate interests; we will comply unless we can demonstrate compelling legitimate grounds that override your interests;
• Right to withdraw consent: where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of these rights, please contact our support team via live chat on the fj777 platform or at the email address provided in Section 13. We will respond to all verified requests within a reasonable time frame. We may require you to verify your identity before processing any such request.

9. Data Security

fj777 implements industry-standard technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security practices include:

• End-to-end TLS (Transport Layer Security) encryption for all data transmitted between your device and our servers;
• At-rest encryption for sensitive data stored in our databases, including payment identifiers and identity documents;
• Multi-factor authentication (MFA) requirements for internal staff accessing Member data;
• Role-based access controls ensuring that only personnel with a legitimate need can access personal data;
• Continuous security monitoring, intrusion detection systems, and regular third-party security audits;
• Strict third-party vendor assessment processes before any data processor is engaged.

In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, fj777 will notify you without undue delay in accordance with our legal obligations.

10. Children's Privacy

If you are a parent or guardian and believe that your child has provided personal data to fj777 without your consent, please contact us immediately via live chat or at the email address in Section 13. We take underage access seriously and act swiftly to investigate and resolve any such cases.

11. Third-Party Links

The fj777 Platform may, from time to time, contain references to third-party services such as payment providers. This Privacy Policy applies solely to data collected and processed by fj777. We are not responsible for the privacy practices of any third-party service, and we encourage you to review the privacy policies of any external service you use in connection with your fj777 account.

12. Policy Updates

fj777 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or the services we offer. The effective date at the top of this page will be updated whenever a material change is made.

Where changes are significant, we will make reasonable efforts to inform Members via email or an on-platform notification prior to the changes taking effect. Your continued use of the Platform after any update constitutes acceptance of the revised Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way fj777 handles your personal data, please reach out to us:

• Live Chat: Available 24 hours a day, 7 days a week, directly on the fj777 platform — the fastest way to reach our English-speaking support team.
• Email: [email protected] (displayed as plain text — this is not a clickable link)

We aim to acknowledge all privacy-related enquiries within two (2) business days and to resolve substantive requests within thirty (30) calendar days. For complex or data-intensive requests, we may require additional time and will inform you of any extension.